VISION - Downtime Notification
Monday, 03/16/2009 from 05:00am CST - 05:45am CST
Following enhancements/fixes are being applied during the downtime
Product Category Analysis Groups
VISION Team is introducing ‘Product Category Analysis Groups’. During task creation if only Product Category is available, the task will get auto-routed to ‘Product Category Analysis Group’. The members of this group are the members of all Product Analysis Group within the selected Product Category. For example
If the Product Category is ‘Galactica’ and no Product is selected, the task will auto-route to aa-AnalysisGalactica. The members of the following groups are the members of aa-AnalysisGalactica and will see the task in their Shared Queue.
- aa-AnalysisGalacticaBase
- aa-AnalysisGalacticaBOBatch
- aa-AnalysisGalacticaHIMReports
- aa-AnalysisGalacticaMRBatch
- aa-AnalysisGalacticaOCR
- aa-AnalysisGalacticaPOS
- aa-AnalysisGalacticaReports
- aa-AnalysisGalacticaRx
- aa-AnalysisGalacticaViewer2
- aa-AnalysisGalacticaW3
- aa-AnalysisGalacticaWebViewer
- aa-AnalysisEHRReports
- aa-AnalysisEHR
Task Creation Form for Clients
VISION Team is introducing Task Creation Form for Clients
Show Top 100 Communication on Task Communication
Currently some tasks have many communications in the Communication History, which increases the load time of Task Communication Page. VISION Team will limit display to Top 100 communication by default. User can use the filter on Communication History to look at the older communication.
Moving Client Resolution on Top in Communication History
Currently Client Resolutions shows up at the bottom of the Communication History. Many Clients requested to move the Client Resolution on top.
Create TSG Products Issue
VISION Team is introducing an Create Issue Form for all TSG Internal Products on VISION CRM. All Issues, Enhancements and other requests must be submitted via this form. Intranet Support/VISION Team will not acknowledge any emails and would request all users to use ‘Create TSG Products Issue’ Form for any requests.
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